Interview Questions for Crew Leaders:
1. What steps would you take to ensure that customers have pleasant restaurant experiences?
Demonstrates the candidate's management and customer service skills as well as experience.
2. What would you do if you noticed that a customer was about to be served a drink in a chipped glass?
Demonstrates the candidate's communication, customer service, and management skills.
3. What would you do if you witnessed Crew Members stealing restaurant supplies?
Demonstrates the candidate's management and conflict-resolution skills.
4. How would you deal with crew members who are regularly late for shifts?
Demonstrates the candidate's communication, management, and leadership skills.
5. What would you do in situations where customers are being rowdy or behaving inappropriately?
Demonstrates the candidate's communication skills and ability to handle difficult situations.