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Inside Sales Representative Interview Questions

Top 5 inside sales representative interview questions with detailed tips for both hiring managers and candidates.
Paul Peters
By Paul Peters, May 12, 2021
Paul Peters is the Chief Editor of Betterteam. He's a former print journalist and small business owner and has written articles for a variety of newspapers, magazines and websites.
Inside Sales Representative talking to a potential customer via phone while having a coffee

Inside sales representatives sell products and services to customers either at a retail store or over the phone from an office environment.

The most suitable candidate will be able to understand a customer's needs and confidently present a suitable solution. Avoid candidates with poor listening and communication skills.

Interview Questions for Inside Sales Representatives:

1. How do you go about generating leads?

This reveals the candidate's creativity, training, and work experience.

2. How do you stay motivated during a difficult day?

Reveals what drives the candidate.

3. How do you determine what a customer's needs are?

Demonstrates the candidate's ability to understand customers' needs and requirements.

4. What is your track record of meeting targets?

Reveals the candidate's work experience.

5. Can you give an example of how you deal with customer objections?

Shows the candidate's sales skills.

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