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Medical Coordinator Interview Questions

Top 5 medical coordinator interview questions with detailed tips for both hiring managers and candidates.
Paul Peters
By Paul Peters, Feb 9, 2024
Paul Peters is the Chief Editor of Betterteam. He's a former print journalist and small business owner and has written articles for a variety of newspapers, magazines and websites.
A medical coordinator working on a task.

Medical coordinators, or health unit coordinators, ensure the smooth running and operations of healthcare facilities by performing administrative and nonmedical support roles. They handle a wide variety of daily tasks for hospitals and clinics by answering phones, processing documents, scheduling procedures, and ordering supplies.

When interviewing medical coordinators, a high-quality candidate will demonstrate a clear history of proficiency in medical-related administration, patient relations, and front desk work. Be wary of candidates who are not up to date with the latest medical advancements and who lack organizational skills.

Interview Questions for Medical Coordinators

1. How do you demonstrate compassion with patients and families of patients in a professional way?

Reveals the candidate's skills as a front-of-desk assistant to clients.

2. How would you deal with a healthcare provider not arriving at their scheduled appointment?

Tests the candidate's practical thinking and how they would manage a work-related problem.

3. Why are medical coordinators important in providing quality health care?

Reveals the candidate's understanding of their role and responsibilities.

Reveals the candidate's knowledge about medical coordination roles.

5. How would you handle an unruly or undisciplined medical officer assigned to the team?

Demonstrates the candidate's ability to handle interpersonal issues and follow correct procedures.

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