Interview Questions for Service Clerks:
1. Can you describe a time when you handled a difficult customer? What was the outcome?
Demonstrates candidates' experience as well as their customer service and problem-solving skills.
2. When do you think it is an appropriate time to approach a customer?
Demonstrates candidates' customer service skills and experience.
3. What methods do you use to manage inventory levels?
Demonstrates candidates' organizational skills.
4. Can you describe a time when you provided excellent customer service? What was the outcome?
Demonstrates candidates' customer service skills.
5. What methods would you use to promote a sales item?
Demonstrates candidates' sales skills.