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Shop Manager Interview Questions

Top 5 shop manager interview questions with detailed tips for both hiring managers and candidates.
Paul Peters
By Paul Peters, May 13, 2021
Paul Peters is the Chief Editor of Betterteam. He's a former print journalist and small business owner and has written articles for a variety of newspapers, magazines and websites.
Shop manager creating work schedules for the employees

Also known as store managers, shop managers are responsible for all aspects of the day-to-day business of a shop including managing staff, handling finances, controlling inventory, and driving sales.

The most suitable candidate will have excellent leadership and management skills with a background in retail. Avoid candidates with poor interpersonal skills.

Interview Questions for Shop Managers:

1. How do you deal with employees who struggle to meet sales goals?

Reveals the candidate's interpersonal and leadership skills.

2. How do you determine the best course of action for slow-moving inventory?

Demonstrates the candidate's experience and business skills.

3. What strategies do you employ to drive sales?

Shows the candidate's creativity and strategic planning when it comes to improving sales.

4. What do you do if a shift is grossly understaffed?

Demonstrates the candidate's organizational skills.

5. How do you ensure all employees adhere to company policies and safety regulations?

Reveals the candidate's management style and competence.

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