Sterling

Sterling review with pricing, comparisons, key information, and FAQs.

By Paul Peters, Apr 9, 2024

Paul Peters is the Chief Editor of Betterteam. He's a former print journalist and small business owner and has written articles for a variety of newspapers, magazines and websites.

Sterling provides employee background checks to help businesses screen applicants during the hiring process. With Sterling HR, professionals can perform criminal record checks, verify identity information, and more.

Pricing:

Sterling does not readily display pricing on their website. Contact Sterling to learn more about their full range of services.

Review:

Founded in 1975, Sterling Talent Solutions has over 45 years of experience in employee background checks and verification. The platform offers a variety of screening services, sophisticated software integrations, and resources, however, we found mixed user reviews online.

Pros:

The organization has over 45 years of experience in background checks.
The platform offers comprehensive screening services.
The service makes use of sophisticated software integration.
The organization caters to a broad spectrum of industries.
The background check service has a quick turnaround time.
The company operates in multiple international regions.

Cons:

The background check service has mixed reviews online.
There is no free trial available.

Reputation:

Sterling has a 4.4-star rating on Trustpilot based on over 2,800 reviews. We do not recommend Sterling at this time due to the number of complaints filed with the Better Business Bureau. Although it has an A+ rating, Sterling is not BBB-accredited.

How to do a Background Check on Sterling:

$0.00 USD

5 Minutes

How to do a Background Check on Sterling:

Two easy steps to request a background check with Sterling.

Requesting a background check with Sterling.

1.1

Navigate to the Sterling home page.

From the Sterling home page, click on "EXPLORE SOLUTIONS."

On the next page, click on "EXPLORE SERVICES."

Peruse the available options and click on "Learn More" below the Background Check option.

Then, click on "GET STARTED."

1.2

Fill out the online form.

If you conduct more than 100 background checks per year, select the applicable option. Fill out the form with your personal and business details. Agree to the privacy policy and terms of use and click on "Submit."

At the time of writing, the SterlingNOW service for small and medium-sized businesses was unavailable.

If you selected less than 100 background checks per year, enter your email address, and you will be notified once the SterlingNOW service is available.

Sterling vs. AccurateNow:

Both Sterling and AccurateNow offer similar background screening services and pricing packages, however, AccurateNow lacks the enterprise software integration and industry-specific screening that Sterling offers. Pricing is almost identical for both platforms, although Sterling offers more screening options than AccurateNow.

Sterling vs. BeenVerified:

Both screening services offer competitive pricing, however, BeenVerified cannot be legally used as an employment background check software, as it is not a consumer reporting agency per the Fair Credit Reporting Act, making Sterling a more legitimate option for employers.

Sterling vs. GoodHire:

Sterling and GoodHire both have very similar pricing packages, however, GoodHire is only available in English, whereas Sterling offers screening services in multiple regions including Canada, Australia, and the United Kingdom, among others.

Key Information

Legal Name	Sterling Infosystems Inc.
Founder	William Greenblatt
Founding Date	Jan 01, 1975
Address	1 State St. Plaza, New York, NY 10004
Number of Customers	50000
Email	client.support@sterlingcheck.com
Telephone	1 (800) 899-2272
Website	https://www.sterlingcheck.com/

FAQs:

How long does a Sterling background check take?

Sterling offers a product called CourtDirect that has a 90% turnaround time in the first day. Generally, background checks are complete within 24 hours or one business day. However, this depends on the complexity of the check. Most background checks can take 2–3 business days.

What does Sterling talent solutions background check look for?

Criminal background.
Education and employment verifications.
Motor vehicle records.
Credit reports.
Drug and health screenings.
Social Security number tracing.

What does "Consider" mean on Sterling background check?

A Consider status can mean the following things:

With a Motor Vehicle Record (MVR) search, Consider means that you didn't meet a specific qualification related to your driving record.
With a criminal search, Consider means that some information that appears on the report has to be reviewed by the company you applied with.

Where is Sterling Talent Solutions located?

Sterling Talent Solutions headquarters is based in New York, NY.

How much does a Sterling background check cost?

Sterling's pricing packages are available on a quote-only basis.

Is there a Sterling free trial?

Sterling does not offer a free trial.

How do I log into my Sterling account?

You can visit the Sterling login page to access your account by going to www.sterlingcheck.com/login/.