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Wait Staff Interview Questions

Top 5 wait staff interview questions with detailed tips for both hiring managers and candidates.
Paul Peters
By Paul Peters, May 5, 2021
Paul Peters is the Chief Editor of Betterteam. He's a former print journalist and small business owner and has written articles for a variety of newspapers, magazines and websites.
Wait staff taking a customers' order.

Also known as servers, wait staff provide service to customers, greeting them as they enter the establishment, showing them to a table, presenting the menu, taking and delivering orders, and accepting payment.

The most suitable candidate will be customer-oriented with strong interpersonal skills. Be wary of candidates who seem impatient and unfriendly.

Interview Questions for Wait Staff:

1. What do you do when a customer insists that the dish you delivered is not what they ordered?

This reveals the candidate's customer service and problem-solving skills.

2. What experience do you have operating a cash register?

This reveals the candidate's work experience.

3. When is the right time to clear a table?

This reveals the candidate's work experience.

4. How do you ensure that customers are satisfied?

This demonstrates the candidate's ability to provide excellent customer experiences.

5. What food and sanitary standards are you aware of?

This shows the candidate's knowledge of food, sanitary, and safety standards.

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