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Waitress Interview Questions

Top 5 waitress interview questions with detailed tips for both hiring managers and candidates.
Paul Peters
By Paul Peters, May 5, 2021
Paul Peters is the Chief Editor of Betterteam. He's a former print journalist and small business owner and has written articles for a variety of newspapers, magazines and websites.
A waitress serving food to a customer.

Waiters or waitresses serve restaurant customers by taking their food and beverage orders and serving their prepared orders in a timely manner. The waitress is also responsible for ensuring that meals are paid for in full.

When interviewing waitresses, the ideal candidate should be energetic and friendly. Be wary of candidates who cannot handle stressful situations or difficult customers.

Interview Questions for Waitresses:

1. Explain how you've satisfied angry customers. How did you handle the situation?

Tests customer service skills.

2. Describe your favorite appetizer, drink, entrée, or dessert on our menu.

Shows menu knowledge.

3. Can you name some common dietary restrictions and select one of our menu items for each?

Tests knowledge of ingredients.

4. How do you manage your tables on busy nights, while maintaining service quality and accuracy?

Demonstrates the ability to multitask.

5. What is your approach to upselling items? Is it more important to sell expensive items or satisfy the patron?

Tests sales skills.

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