People Ops Strategies PDF Download
Take your business to the next level with our downloadable list of People Ops strategies.
Download NowPeople Operations vs. Human Resources:
In many ways, People Ops and Human Resources are the same thing. The exact role and definition of each title varies by company and industry with the general consensus being that People Operations is a reinvention of HR for the modern workplace.
Many of the largest and most successful companies have replaced traditional HR teams with People Ops with the aim of building tools that optimize people practices. Where HR is focused on enforcing compliance and reducing liability, People Ops is focused on maximizing the value of employees with a holistic business approach.
Traditional HR Teams | People Ops Teams |
|---|---|
Focused on enforcing compliance. | Focused on increasing employee value. |
Executes decisions made by top management. | Consulted on major business decisions. |
Works within the narrow constraints of HR practices. | Employes a holistic approach to address business goals using customized people tools. |
Maintains the employee database and executes pay changes as requested. | Creates and executes goal-based initiatives with a total-rewards philosophy. |
Responds to issues if and when they come up. | Understands key business goals and designs proactive programs to help achieve them. |
The Function of the People Ops Team:
- Cultivating a great reputation as an employer.
- Creating a sustainable brand image from the inside out.
- Designing and implementing organizational structures.
- Attracting, hiring, and retaining top talent.
- Creating and implementing goal-based initiatives.
- Onboarding employees and ensuring they have access to resources.
- Tracking and analyzing HR metrics.
- Modernizing outdated HR systems.
- Supporting and engaging employees.
- Developing employee talent with training and development programs.
- Recognizing and rewarding top-performing employees.
- Assessing and improving working conditions.
- Measuring and improving employee satisfaction.
- Managing a contingent workforce.
- Designing and delivering employee benefits.
- Ensuring compliance with laws and regulations.
Why is People Ops Important?
Business Managers are quickly realizing that the value of a company comes from people functions, whether it be sales, marketing, engineering, design, or management.
As we move further into the digital age, the importance of intellectual property, and the quality of employees has never been greater. At the same time, the power has shifted from companies to the people who work in them. Employees are switching jobs with increasing frequency, forcing employers to focus on retention and employer branding to retain top talent.
Research has shown that companies with strong company culture and high employee engagement outperform their rivals in almost every business metric including employee turnover, productivity, and customer satisfaction.
Major companies like Google and IBM have already shown that moving away from traditional HR practices and instituting a People Operations model is the way forward.