ZipRecruiter

ZipRecruiter review with pricing, comparisons to competitors, and FAQs.

By Paul Peters, Jul 3, 2024

Paul Peters is the Chief Editor of Betterteam. He's a former print journalist and small business owner and has written articles for a variety of newspapers, magazines and websites.

ZipRecruiter is a job board that allows employers to post vacancies on hundreds of job boards, including ZipRecruiter itself. ZipRecruiter has gradually changed from an applicant tracking system (ATS) into a job board that competes primarily with Indeed.

At-a-Glance:

Feature	ZipRecruiter
Price	From $24.00 /day.
Free offer	4-day free trial.
Employer dashboard	✔
Distribution to other platforms	✔
Searchable resume database	✔
Customer support	Phone, email, and live chat.

Review:

ZipRecruiter is a popular job board that attracts millions of job seekers every month, has a range of great features such as a resume database and candidate matching, offers a free trial, and is used by large companies including Netflix, The Home Depot, and Verizon.

However, some employers have complained about service delivery and billing issues, the last of these revolving around recurring costs, or free trials changing automatically to paid plans. There also seems to be a negative reputation among job seekers.

Pros:

ZipRecruiter attracts over 30 million job seekers a month.
Job posts are shared with over 100 job posting sites.
The platform has AI candidate matching features.
Employers can manage applicants from their dashboard.
The four-day free trial allows employers to post as many jobs as they want.
All plans are month to month with no contracts. You can cancel, reactivate, upgrade, or downgrade at any time.
The Pro plan includes a "traffic boost" attracting 40% more applications, according to ZipRecruiter.
The platform has access to a resume database of more than 25 million resumes available.
Employers can use hundreds of customizable job post templates.
24/7 Support is offered via phone, email, and live chat.

Cons:

ZipRecruiter doesn't use its considerable social media following to share job posts.
After the free trial has ended, individual basic and premium job posts are billed per day, per active job.
You can only post one job per location with the day-to-day option and Starter Plan.
The candidate matching feature is only available on the most expensive plan.
Access to the resume database is only available on the Premium and Pro plans.
ZipRecruiter has a significant negative reputation among job seekers.
Applicant tracking is only available through integration with other software.

Reputation:

ZipRecruiter has high ratings on software review sites. It has a 5.7 out of 10 on TrustRadius, 4.5 out of 5 on Trustpilot, and 4.6 out of 5 on Sitejabber, respectively. ZipRecruiter has a Better Business Bureau rating of A+.

However, the job board also has over 190 complaints on Better Business Bureau brought against it over the last three years. These include issues with billing and service delivery.

Pricing:

Plan*	Pricing
Basic Job Post	$24.00 /day.
Premium Job Post	$35.00 /day.
Professional Job Post	$45.00 /day.
Standard	$399.00 /mo.
Premium**	$519.00 /mo.
Pro**	$899.00 /mo.

*Plans include a 30-day reusable job slot (one job per location).

**The Premium and Pro plans allow you to post multiple jobs under different job titles, or post in different geographical regions to cast a wider net. Job posts are placed in a prime position on ZipRecruiter as well as 100+ other job boards, receiving twice as many candidates as the Standard Plan.

How to Post a Job on ZipRecruiter:

Navigate to the ZipRecruiter home page and select "Post a Job" toward the top-right corner of the screen.
Select the number of employees your business has and click on the "Post Jobs for Free" button.
Enter your name and email address into the form and create a password. Then, click on "Get Started."
Log in to your account and click on "Post a Job" in the menu on the left.
Fill out the job posting form, entering your company details, job description, benefits, etc.
Scroll down and enter your credit card and billing details in the designated fields.
Click on "Post Job Now."

ZipRecruiter vs. Monster:

Monster and ZipRecruiter offer many of the same features at similar pricing, but Monster offers resume views on all its plans and social media visibility. ZipRecruiter attracts more job seekers and is used by big brands, and it's more highly rated on review sites.

ZipRecruiter vs. Glassdoor:

Glassdoor is the better option if you want to leverage your employer brand to attract new employees by having current employees leave comments and ratings. However, job posts on Glassdoor are through Indeed, which has a wide reach. With ZipRecruiter, employers can post directly to its job board, which has received favorable reviews.

ZipRecruiter vs. Upwork:

If you are hiring a remote freelancer, then Upwork is your better option. It can be used for free, reaches job seekers across 180 countries, and has a range of great features. Being one of the largest job boards in the world, ZipRecruiter reaches a wider range of job seekers.

ZipRecruiter vs. CareerBuilder:

CareerBuilder is still a great option for U.S. employers. It offers many of the same features ZipRecruiter does but attracts more people and has more resumes and profiles in its database. ZipRecruiter has a better reputation on review sites and offers a 4-day free trial. CareerBuilder offers no free options.

Key Information

Legal Name	ZipRecruiter, Inc.
Founder	Ian Siegel
Founding Date	Jan 01, 2010
Address	604 Arizona Ave., Santa Monica, CA 90401
Number of Employees	1000
Number of Customers	3300000
Telephone	1 (877) 252-1062
Website	https://www.ziprecruiter.com/

News & Activity:

Date	News or Activity
February 21, 2023	ZipRecruiter Announces Fourth Quarter and Full Year 2022 Results

FAQs:

What is the cost of ZipRecruiter?

ZipRecruiter's pricing starts from $24.00 per day or $399.00 per month. There are multiple subscription options that change frequently and depend largely on the number of jobs you want to post, the duration of posts, how many resumes you want access to, your industry, and in which city and state you are situated.

Is ZipRecruiter a job board?

Yes. ZipRecruiter is a job board that allows employers to post vacancies on hundreds of job boards, including ZipRecruiter itself.

Who started ZipRecruiter?

ZipRecruiter was founded by Ian Siegel, Joe Edmonds, Ward Poulos, and Will Redd in 2010.

Where is ZipRecruiter located?

ZipRecruiter is located at 604 Arizona Avenue, Santa Monica, CA 90401.

What's the difference between a standard and premium ZipRecruiter account?

The cost for ZipRecruiter goes up a bit for Premium but, with the price increase, you get additional users on the employer side, access to the ZipRecruiter resume database, and placement on the first page of job search results on ZipRecruiter's job board.

What is a ZipRecruiter TrafficBoost?

ZipRecruiter TrafficBoost sends your postings out in email and text alerts. ZipRecruiter estimates a posting gets three times more applicants with a boost. There are three different TrafficBoost levels: 100 additional visitors, 200 additional visitors, and 300 additional visitors.

Do you have to pay for ZipRecruiter after the free trial?

Yes, employers have to pay for ZipRecruiter. The free trial lasts four days. After the free trial, you can pay per day or sign up for a ZipRecruiter subscription.

How do I cancel my ZipRecruiter subscription?

Previously, you could only cancel over the phone by calling 1 (877) 252-1062 but you can now cancel inside your ZipRecruiter dashboard. Click on My Account > Subscription > Overview and then "Cancel Free Trial" or "Cancel Auto-Renewal" if you are a paid client.

How long is ZipRecruiter's free trial?

The trial lasts for four days and you will be billed automatically on the fourth day unless you cancel your subscription.

Does ZipRecruiter cost money to try out?

No, not for the first four days. You can try the ZipRecruiter free trial for that amount of time. After that, you'll need to pay according to the package you selected on signup.

How does ZipRecruiter work for employers?

ZipRecruiter allows candidates to find your job openings on ZipRecruiter job boards and sends your posting out to several other ZipRecruiter partners. Candidates can then apply and will appear on your ZipRecruiter dashboard.

How do you contact ZipRecruiter?

For a live chat with a representative, click on the "Contact Us!" tab in the lower right corner of the screen on any employer page. You can also call ZipRecruiter at 1 (877) 252-1062. ZipRecruiter's address is 604 Arizona Avenue, Santa Monica, CA 90401.

How does ZipRecruiter make money?

ZipRecruiter is free for job seekers, but it charges employers for posting jobs, depending on the number of jobs they post, the number of users they need, and other features they may want access to.

How much does ZipRecruiter charge to put your posts at the top of the results?

ZipRecruiter TrafficBoosts will put you in the top three results. Cost varies per client, so please check your dashboard inside ZipRecruiter.

ZipRecruiter can be used in Canada and the U.K. Just add the location information when you go through the ZipRecruiter sign up process and you should be set.

Do you know how to use ZipRecruiter to post to other job boards?

ZipRecruiter will automatically post your jobs to other boards and websites like ZipRecruiter. There is no extra step involved to get this done.

Is ZipRecruiter legit?

ZipRecruiter is a legitimate business based in Santa Monica, California.

What does ZipRecruiter do for companies that only need to post jobs occasionally?

ZipRecruiter offers a subscription plan, so if you're only posting jobs a couple times a year, it may not be right for you, but you can cancel at any time. So if you think you'll be advertising the job for more than a few days, it may be worth it. To find out, you may want to try the four-day ZipRecruiter free job posting option. You'll see that offered as part of the ZipRecruiter employer sign up.

How do I get a ZipRecruiter 30-day free trial?

Some ZipRecruiter reviews mention a 30-day free trial, and it looks like one may have been offered in the past, but we don't see any place during the ZipRecruiter sign up process to register for one at this time.

What is ZipRecruiter like as an ATS?

ZipRecruiter has a basic applicant tracking system (ATS) that covers most of the requirements for small and medium businesses. A larger business may be better with a more feature-rich ATS like Lever or Greenhouse.

What job boards does ZipRecruiter post to?

ZipRecruiter posts to a number of popular job boards, besides its own. This includes Patch, Topix, Yakaz, Trovit, JustJobs, Adzuna, Careerjet, Jobsler, Mitula, JobDash, and Jobsra.

What sites does ZipRecruiter post to outside of the U.S.?

There are several sites, including Adzuna, JobKoreaUSA, JobRapido, and others that attract job seekers from outside the U.S. If you're not hiring in the U.S., U.K., or Canada, you may want to consider ZipRecruiter alternatives that are focused on your market.

Is ZipRecruiter any good?

ZipRecruiter offers a wide range of great features, reaches millions of job seekers, attracts big brands looking to fill vacancies, and has a largely positive reputation on review sites.

Who is ZipRecruiter owned by?

ZipRecruiter, Inc was founded by Ian Siegel.